Privacy Policy

Introduction

Welcome to Toolso.AI's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI tools directory and navigation services. As a platform that connects users with third-party AI tools, we are committed to transparency about data practices.

Last Updated: March 10, 2025

Information We Collect

1. Personal Information

• Account Information: Name, email address, username, and password when you register
• Profile Information: Optional information like company name, job title, and professional interests
• Contact Information: Details you provide when contacting us for support or inquiries

2. Usage Data

• Interaction Data: Pages visited, AI tools viewed, search queries, filters applied, and time spent on our platform
• Click-Through Data: Records of which third-party AI tools you click to visit
• Preference Data: Your saved tools, favorites, bookmarks, and custom collections
• Feedback Data: Reviews, ratings, comments, and submissions you provide about AI tools

3. Technical Information

• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, error reports, performance data
• Cookie Data: See our Cookie Policy for detailed information

4. User-Submitted Content

• Tool Submissions: Information about AI tools you submit to our directory, including descriptions, URLs, pricing, and features
• Comments and Reviews: User-generated content about AI tools, including ratings and feedback
• Newsletter Preferences: Email subscription settings and engagement data

How We Use Your Information

Core Platform Services

• Providing access to our AI tools directory and search functionality
• Personalizing AI tool recommendations based on your interests and usage patterns
• Processing and displaying user-submitted tool information and reviews
• Maintaining and improving our recommendation algorithms
• Sending service-related notifications and updates

Communication

• Responding to your inquiries and providing customer support
• Sending newsletters and weekly AI tool digests (with your consent)
• Notifying you about new features, updates, or relevant AI tools
• Conducting surveys and gathering feedback

Analytics and Improvement

• Analyzing user behavior to improve our platform and recommendation algorithms
• Understanding which AI tools are popular and why
• Detecting and preventing fraud, abuse, and technical issues
• Conducting research and development for new features

Legal and Security

• Complying with legal obligations and regulations
• Enforcing our Terms of Service
• Protecting against security threats and unauthorized access
• Resolving disputes and troubleshooting problems

Third-Party AI Tools and Services

Important Notice

Toolso.AI is a directory and navigation platform. We do not operate, control, or take responsibility for the third-party AI tools listed on our platform. When you click through to a third-party AI tool:

• You are leaving our platform and entering a third-party website
• The third-party's own privacy policy and terms will apply
• We do not control how third parties collect, use, or share your data
• We do not receive information about your activities on third-party AI tool platforms
• Any transactions or interactions with third-party tools are solely between you and that provider

Third-Party Services We Use

We employ trusted third-party services to facilitate our platform:

• Analytics: Google Analytics, Plausible Analytics for understanding platform usage
• Authentication: OAuth providers (Google, GitHub) for account login
• Payment Processing: Stripe for subscription and payment management
• Email Services: Email service providers for newsletters and transactional emails
• Cloud Storage: AWS S3 for storing user-uploaded images and assets
• CDN Services: Content delivery networks for faster page loading

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

AI Recommendation Algorithm

Our platform uses AI-powered algorithms to provide personalized tool recommendations. Here's how it works:

Data Used for Recommendations

• Your browsing history on our platform (tools viewed, searches performed)
• Your saved tools and favorites
• Your account preferences and interests
• General popularity and ratings of AI tools
• Relevance matching based on categories and features

Algorithmic Transparency

• Recommendations are based on collaborative filtering and content-based matching
• We do not use sensitive personal information (race, religion, health data) for recommendations
• You can influence recommendations by updating your preferences
• Popular and trending tools may appear regardless of personalization

Your Control

• You can opt out of personalized recommendations in your account settings
• Clearing your browsing history will reset recommendation data
• You can provide feedback to improve recommendation accuracy

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

• When you explicitly authorize us to share information
• When you submit tools or reviews that become public on our platform

Service Providers

• Third-party vendors who assist in platform operations (hosting, analytics, email)
• These providers are bound by contractual obligations to protect your data

Legal Requirements

• To comply with applicable laws, regulations, or legal processes
• To respond to government requests or court orders
• To enforce our Terms of Service or protect our legal rights

Business Transfers

• In connection with a merger, acquisition, or sale of assets
• Users will be notified via email and/or platform notice

Public Information

• User-submitted tool information, reviews, and ratings may be publicly visible
• Your username and profile information may appear alongside your submissions

International Data Transfers

Toolso.AI operates globally and may transfer your data to countries outside your jurisdiction. We ensure appropriate safeguards are in place:

• EU Users: We comply with GDPR requirements for data transfers outside the EU
• Adequacy Decisions: We transfer data to countries with adequate protection levels
• Standard Contractual Clauses: We use EU-approved contracts with service providers
• Your Rights: You have rights to access, correct, and request deletion of your data

Data Retention

We retain your information for as long as necessary to provide our services:

• Account Data: Retained while your account is active and for 30 days after deletion
• Usage Data: Retained for up to 2 years for analytics and improvement purposes
• User Submissions: Tool submissions and reviews retained indefinitely unless you request deletion
• Legal Data: Information retained longer if required by law or for legitimate interests

You can request deletion of your data at any time by contacting us or deleting your account.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability (GDPR Art. 15, 20)

• Request a copy of your personal data in a machine-readable format
• Understand what data we collect and how we use it

Correction and Deletion (GDPR Art. 16, 17)

• Correct inaccurate or incomplete personal information
• Request deletion of your personal data ("right to be forgotten")

Restriction and Objection (GDPR Art. 18, 21)

• Restrict processing of your personal data in certain circumstances
• Object to processing based on legitimate interests or direct marketing

Withdrawal of Consent (GDPR Art. 7(3))

• Withdraw consent for data processing at any time
• Unsubscribe from marketing emails using the unsubscribe link

Automated Decision-Making (GDPR Art. 22)

• Our recommendation system does not make fully automated decisions with legal effects
• You can request human review of recommendation decisions

California Residents (CCPA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (note: we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise your rights, contact us at privacy@toolso.ai or use your account settings.

Children's Privacy

Toolso.AI is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosting on secure, compliant cloud platforms
• Employee Training: Staff trained on data protection and security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protections.

Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours (as required by GDPR)
• Inform relevant supervisory authorities if required by law
• Provide details about the breach and steps to protect yourself
• Take immediate action to contain and remediate the breach

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page with a new "Last Updated" date
• Notify users via email for material changes (if you have an account)
• Provide a prominent notice on our platform for significant changes

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights:

• Email: privacy@toolso.ai
• Data Protection Officer: dpo@toolso.ai
• Contact Form: Contact us
• Mail: [Your Business Address]

For EU users, you have the right to lodge a complaint with your local data protection authority.

Additional Resources

• Cookie Policy - How we use cookies and tracking technologies
• Terms of Service - Rules for using our platform

For Business Users: If you need a Data Processing Agreement (DPA) for GDPR compliance, please contact us at legal@toolso.ai.

Algorithm Transparency: Details about our AI recommendation algorithm can be found in the "AI Recommendation Algorithm" section above.